Contact Us
Hours of Operation:
10:00 AM - 5:00 PM, Monday-Thursday, Pacific Standard Time
Address:
Healing the Culture
P.O. Box 82842
Kenmore, WA 98028
Telephone:
(425) 481-6563
Fax:
Please call for faxing instructions
Or send us an email:
If you have a question about a product you ordered, please contact us. We generally ship via the US Postal Service, media mail, which has a delivery time of 7 to 10 business days from date of shipping.
If for any reason you are not satisfied with a product you ordered, return it to us within 20 days for a full refund. All credit card purchases will be refunded back to the original credit card used for purchase. All check purchases will be refunded 14 days after the original check has cleared.
Privacy Policy.This privacy policy sets out how Healing the Culture uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What we collect. We may collect the following information: name and contact information including email address and other information relevant to customer purchases, surveys and/or offers.
What we do with the information we gather. We use this information to improve customer service and to process transactions. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason, other than the express purpose of responding to your inquiries, or delivering the purchased product you requested.
Security. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.